Please see below information regarding River Tree Health policies.
Payment of Fees Due on the Day
Clients are required to pay full fees at the time of consultation, unless on the membership program. Payment can be made by cash, credit card or EFTPOS.
River Tree Health’s programs are sought after and for some programs this means there is a waiting list. We appreciate that our clients have chosen to invest in their future with us, but we still aim to keep waiting lists to a minimum time. If unable to attend a scheduled appointment, we ask that you call 3036 2744 to allow us to move another client into that session. A fee will be charged for non-attendance or cancellation within 24 hours of scheduled appointment.
Medicare Rebate Restictions
Medicare is a system set up for illness, not wellness, and for clinics who quickly treat the symptoms without always considering the underlying root-cause. River Tree Health aims to save our clients medical costs over the long term by properly healing the problem and gaining sustainable wellbeing.
Our reception team will happily assist our clients access Medicare rebates for those programs where rebates are possible, as well as from your insurance company if covered. River Tree Health bulk bills young children and school students (between 8am-5pm weekdays) and DVA card holders anytime, otherwise private fees apply with discounts available on weekdays for seniors, health-care, aged-care and disability card holders. Please register your details with Medicare for online processing of your rebate claim. For more information speak with the reception team or email firstname.lastname@example.org.
Cookies & Online Advertising
In terms of online information, we are utilising Google Analytics cookies and the DoubleClick cookie to collect de-identified user data.
This is used to understand who is visiting our website so we can analyse performance and improve the content, and to assist us with our online promotions and remarketing. None of the cookies we use collect personally identifiable information. The cookies help Google and Google partners to display our online ads across the internet and serve ads based on a user’s past visit to our website.
You can also remove any user information Google has already collected. Your Google account also has ad settings which determine what sort of ads you see on the Google Display Network. You can change these settings and opt-out of display advertising if you wish. The following link will lead you to the opt-out plug-in, and additional links to your ad settings.https://www.google.com/settings/ads/plugin
You are also able to opt out interest based online advertising through the Network Advertising Initiative here and just follow the opt-out prompts.
Schedule 8 Drugs
Schedule 8 medications such as Morphine and Endone will not be prescribed for the first appointment with new patients. No schedule 8 drugs are kept on the premises.
River Tree Health sells products including supplements and naturopathic treatments for which we receive a portion of the sales. These products are available at other locations and websites and clients are not required to purchase from River Tree Health or affiliated websites.